The Planet Table Tennis 1to1 Club – Terms & Conditions

Last Updated: 17th April 2025

Welcome to The Planet Table Tennis 1to1 Club (“we,” “us,” or “our”). These Terms & Conditions govern your monthly membership and participation in our 1-to-1 coaching services. By joining as a member, you agree to be bound by the terms set out below.

1. Membership Overview

The Planet Table Tennis 1to1 Club offers four different levels of membership, each providing varying levels of access to one-to-one coaching sessions. All memberships are billed on a monthly basis and renew automatically each month unless cancelled.

Membership Levels

• Bronze Membership – 1 x 1to1 coaching session every 2 weeks

• Silver Membership – 1 x 1to1 coaching session per week, or 1 x 2 hour 1to1 coaching session every 2 weeks.

• Gold Membership – 1 x 1.5 hours 1to1 coaching session per week.

• Platinum Membership – 1 x 2 hour 1to1 coaching session per week or 2 x 1 hour 1to1 coaching sessions per week.

• Additional ad hoc sessions can be booked at the corresponding hourly rate of your chosen membership

All coaching sessions are subject to availability and must be pre-booked in advance.

2. Payment Terms

• Membership fees are payable monthly in advance via direct debit or recurring card payment.

• By signing up, you authorize us to charge your chosen payment method on a recurring basis until you cancel.

• Failed payments may result in the suspension of your membership until payment is successfully processed.

• Membership prices are subject to change. We will provide at least 30 days’ notice by email before any pricing changes.

• Additional ad hoc sessions can be booked at the corresponding hourly rate of your chosen membership

3. Cancellation Policy

• There is no long-term contract associated with your membership.

• You may cancel your membership at any time by sending an email to: phil@planettabletennis.com

• Cancellations will take effect at the end of your current billing period. No partial refunds are issued for unused time.

4. Booking & Rescheduling Sessions

• Coaching sessions must be booked in advance and are subject to coach availability.

• If you need to reschedule a session, you must give at least 24 hours’ notice.

• Sessions cancelled with less than 24 hours’ notice may be forfeited at the discretion of the coach.

• Missed or unattended sessions without prior notice will not be refunded or rescheduled.

5. Member Conduct

By joining the club, all members agree to:

• Treat coaches, staff, and other players with respect.

• Arrive on time and ready to participate in scheduled sessions.

• Refrain from any abusive, disruptive, or inappropriate behaviour.

• Follow all safety instructions and guidelines during coaching sessions.

We reserve the right to suspend or terminate your membership if these standards are not upheld.

6. Health & Safety

• All members participate at their own risk.

• You confirm that you are physically fit to participate in table tennis activities and will inform us of any medical conditions that may affect your participation.

• You agree to wear appropriate sportswear and non-marking footwear.

• We take all reasonable precautions to provide a safe environment but are not responsible for injuries sustained during sessions unless due to our proven negligence.

7. Liability Waiver

To the fullest extent permitted by law:

• The Planet Table Tennis 1to1 Club and its staff shall not be liable for any injury, loss, or damage sustained by members or their property while participating in coaching sessions or while on the premises.

• You agree to release and discharge us from any and all claims, demands, or causes of action arising from your participation.

8. Data Protection & Privacy

• We respect your privacy. Your personal information will be handled in accordance with our Privacy Policy, which complies with UK GDPR regulations.

• By joining the club, you consent to receive occasional email updates related to your membership, coaching availability, and service updates. You may unsubscribe at any time.

9. Intellectual Property

• All coaching materials, resources, and training plans remain the intellectual property of The Planet Table Tennis 1to1 Club and may not be copied, distributed, or used for commercial purposes without prior written permission.

10. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Any changes will be communicated via email or posted on our website. Continued use of your membership following changes constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms & Conditions or wish to cancel your membership, please contact:

Phil Cox

Email: phil@planettabletennis.com

By signing up for a membership with The Planet Table Tennis 1to1 Club, you acknowledge that you have read, understood, and agreed to abide by these Terms & Conditions.